Recently Adobe released its latest version of Photoshop (22.4), which has publicly declared problems with the use of 3D features; so some of our users are having problems with the use of 3D-based mockups. Adobe is working on correcting these complications, but for now we can fix them as follows:
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Deactivate Native Canvas, then restart Photoshop.
These steps will allow you to keep using Photoshop's 3D features.
Known issues in Photoshop
Re: Photoshop 22.4: 3D no longer works.